Returns & Refund Policy
Effective Date: 05.27.2025
At Sleek Sticks LLC, we want you to love what you receive. If you're not satisfied with your order, please review our return and refund terms below.
Physical Products (Stickers, Merch, etc.)
✅ Eligible for Return or Exchange:
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Unused, unopened items in original condition.
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Return requests made within 14 days of delivery.
❌ Not Eligible for Return:
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Used, damaged, or altered items.
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Custom or personalized items, unless defective.
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Sale or clearance items (final sale).
📦 How to Request a Return:
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Please email Sleeksticks0@gmail.com with your order number and reason for return.
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If approved, we’ll provide return instructions.
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Ship the item back within 7 days of approval.
🔁 Exchanges:
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We offer exchanges for the same item if it arrives damaged or defective.
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Photo evidence may be required for verification.
💸 Refunds:
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Once the return is received and inspected, we’ll notify you of the refund status.
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If approved, your refund will be processed to your original payment method.
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Original shipping costs are non-refundable unless the return is due to our error.
🚚 Return Shipping:
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You are responsible for return shipping costs unless the item was defective or we sent the wrong product.
Digital Products (Downloads, Printables, Emotes, etc.)
⚠️ All Sales Final
Due to the nature of digital products, we do not offer refunds or exchanges on digital downloads.
However, if you experience issues accessing your file or believe there’s a mistake, please contact us, and we’ll do our best to help.
Damaged or Incorrect Orders
If your order arrives damaged or incorrect, we’re here to fix it.
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Contact us within 5 days of delivery.
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Include your order number and clear photos of the issue.
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We’ll offer a replacement, store credit, or refund depending on the situation.
Contact Us
For any return or refund inquiries, please reach out:
Sleek Sticks LLC
Email: Sleeksticks0@gmail.com